FUN Account
Creating an Account If you do not yet have a FUN account, you will need to register and create one before logging in.
Click on Create Account - a pop-up window will appear. Fill in the two fields - choose a Password and enter your email address, and then click Create. 50Stars Casino will now create a unique Username for you. You can then log in using your new account Logging In When logging in to Fun mode, you will be asked to enter your Username, Password and Nickname (optional). If you enter a nickname, it will be displayed to other players in the casino when playing in Multiplayer Mode. By checking the Remember password box, the computer remembers your password and fills it in automatically the next time you arrive at this screen. Beware, however, that anybody using your computer will be able to log in and play under your account name! Online & Offline You can play in Fun mode both online and offline. When Online, you may play in multiplayer mode and chat with other players as you would in Real Money mode. When playing in Offline Fun mode, you are not connected to the Internet and therefore the chat, multiplayer, and private group options are not available. You will also receive a message stating that a connection to the server cannot be established. Also, an icon in the casino lobby indicates whether you are online or offline.

REAL MONEY Account
Logging in When logging into Real Money mode, you will be prompted to fill in your Username, Password and Nickname (optional). If you enter a nickname, it will be displayed to other players in the casino when playing in Multiplayer Mode.
Creating an Account If you do not yet have a FUN account, you will need to register and create one before logging in. Click on Create Account - a pop-up window will appear. You will be asked to give some personal information that is needed to create and manage your personal account. 50Stars Casino has a strict Privacy Policy that guarantees the confidentiality of your personal information and under no circumstances will we pass on your details to a third party. Click Create to complete creation of your new personal account. 50Stars Casino assigns you a unique Username and a Security Code and sends it to your e-mail address. You'll need your Security Code to perform all your financial transactions, such as the deposit or withdrawal of money from your casino account. Your Password is used for login authentication. We suggest you write down both your Security Code and Password and keep them somewhere safe. The Create Real Account window prompts you to enter the following information: Field Explanation Username The name you will use to log into the casino. Choose any user name you desire. Password Enter the password of your choice. Your password must be between five and ten alphanumeric characters. Verify Password Type in your password again to confirm your choice. First name Your first name. Last name Your last name. Email address Your email address. Address Your home mailing address. City The city in which you live. State Your home state. (This field is optional). Country Your home country. Select from the list of countries. Zip/Postal Code Your zip or postal code. Phone Your home phone number. Fax Your fax number. (This field is optional.) Date of birth Your date of birth in dd/mm/yyyy format. For example: September 5, 1975 = 05/09/1975. Note: It is very important that you fill in your correct and valid information so we will be able to pay you your winnings

2. CASINO LOBBY Once you have logged-in to the casino, the Lobby window will appear. The Lobby contains a number of icons and information:

Game icons - click the game icons to open up the specific game menu. Click here for a detailed list of games available at 50Stars Casino. Cashier - a button to open the 50Stars Casino cashier window. Mode indicator - tells you whether you are currently playing for REAL MONEY or for FUN. Current Balance - tells you how much money you have in your account. Internet connection - lets you know whether you are playing Online or Offline

Cashier miniscreen Located in the top right corner of the Lobby, the Cashier miniscreen displays your current balance. Virtual money is shown when you play in Fun Mode. Click on the Cashier button to enter the casino Cashier, where you can deposit and withdraw money (real or virtual), check your transaction history and manage your Comp points.

Links and buttons in the lower right corner have the following functions:
Contact Us:	Displays the 50Stars Casino contact information.
Latest Promotions:	Opens a web page with the latest information on 50Stars Casino promotions and news.
Help:	Opens the online help file, which you are reading right now.
Options:	Opens a window where you can adjust volume, speed, sound, and screen size. See the Options section of this help file.
Exit:	Closes 50Stars Casino.

USER OPTIONS
MULTI-PLAYER MODES Back to top

3. CASHIER
In Real Money Mode, click Cashier to deposit or withdraw money. You can also view your entire transaction history once you are inside the cashier page. In Fun Mode, use the Cashier to deposit or withdraw virtual dollars to your account.
Depositing Money
Registering Your Credit Card
Withdrawing Money
Transaction History
Credit Card Limitations
Comps Points
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4. CONTACT US
Service and Support
Our customer service is on stand-by 24 hours a day, 7 days a week, to deal with any questions, comments or suggestions you may have. You can contact the Customer Service and Support center by phone, fax, or email.

Support by e-mail
We guarantee a response to all e-mail requests within 25 minutes. To help us provide you with the best service possible, please choose the e-mail address that best addresses the kind of help you require. Always include your Username when writing to us.

deposits@50starscasino.com	- Questions regarding deposits to your casino account.
withdrawals@50starscasino.com	- Questions regarding withdrawals from your casino account.
tech@50starscasino.com	- Questions regarding software installation or download.
feedback@50starscasino.com	- Feedback, comments and suggestions.
support@50starscasino.com	- All Other issues.

If you prefer to speak with a Customer Support representative by phone, we kindly ask that you have your personal details ready in order to speed up the process of dealing with your enquiry.

Support Tel. Number:	1-877-572-4646 (Toll Free) +632-756-7838 (International)
Fax:	1-866-690-2907 (Toll Free) +632-756-7839 (International)
Our Address:	50Stars Casino P.O. Box 2559 Makati Post Office, Gil Puyat Avenue, Makati City, Philippines Financial transactions are executed through:

Make sure you receive all your 50Stars Casino E-MAILS!
As part of our ongoing effort to provide you with the highest possible level of customer care, 50Stars Casino regularly sends you e-mail updates, informing you of our latest news, promotions, bonuses and prize draws. More importantly, your account details and banking information are also sent to you by e-mail.

Unfortunately, because of the high level of spam mail (unwanted advertising e-mails) experienced by most people today, your Internet Service Provider may use powerful Anti-Spam filters to ensure that you only get the e-mails you want to receive. As a result, it is possible that some of the e-mails you want may sometimes be blocked, meaning that you could miss out on our latest promotions.

So how can I make sure my e-mails don't get blocked?
The solution is simple: just take a few moments to add any of the 50Stars Casino e-mail addresses to your e-mail " safe list". If you are unfamiliar with Safe List procedure, please follow the simple steps below.

Click on one of the links below to view detailed instructions for your particular e-mail provider:
Outlook
AOL
Hotmail
Yahoo
Gmail
MSN
Comcast
Wanadoo
SBC Global

What else can I do?
Once you have added us to your Safe List, there are a couple more things you can do to ensure that you receive all of our mails:

• Check that you have subscribed to our mailing list, by contacting your account manager, or the Customer Support Team. They will make sure that you are added as soon as possible. Simply click the Contact Us link located in the casino lobby.
• Make sure that we have your current e-mail address.

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